Dr. Jackei Wong (“we,” “us,” or “our”) operates the website https://drjackeiwong.com/ (the “Site”). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and United States privacy laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, contact details, or other information provided voluntarily through forms, subscription options, or other direct interactions.
- Usage Data: Information such as IP address, browser type, operating system, device information, pages visited, and time spent on the Site. This data is collected automatically via cookies and analytics tools.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect usage data and enhance your experience. You can control cookie settings through your browser, and consent is requested where required by law.
2. Legal Basis for Processing (For GDPR Compliance)
We process your personal data based on the following legal grounds:
- Consent: If you have given us clear and explicit consent to process your data for specific purposes (e.g., receiving newsletters).
- Legitimate Interests: When processing is necessary for our legitimate interests, such as improving the Site, provided that these interests are not overridden by your privacy rights.
- Contractual Necessity: If the processing of your data is required to fulfill a contract (e.g., providing services you requested).
- Legal Obligation: When we need to comply with a legal requirement.
3. How We Use Your Information
We may use your personal data for the following purposes:
- To provide, operate, and maintain the Site.
- To respond to your inquiries or requests through forms or emails.
- To send newsletters, updates, and other communications (with your explicit consent where required).
- To improve our services and understand how visitors interact with our Site.
- To comply with legal obligations or protect our rights and security.
4. Your Rights (GDPR & US Privacy Rights)
Depending on your location and applicable laws, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You may request that we correct any inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): You can request the deletion of your personal data, subject to certain conditions.
- Restriction of Processing: You may ask us to limit the processing of your personal data in certain circumstances.
- Data Portability: You have the right to request the transfer of your data to another service provider.
- Objection: You may object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: If you have provided consent to processing, you can withdraw it at any time.
To exercise your rights, please contact us at [Insert Contact Email].
5. How We Share Your Data
We may share your personal data in the following cases:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating the Site (e.g., hosting, analytics, email services). These third parties are required to handle your data securely and in compliance with applicable laws.
- Legal Requirements: We may disclose your personal data if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the new entity.
6. International Data Transfers
If you are located in the European Economic Area (EEA), your data may be transferred outside the EEA. We ensure that such transfers are compliant with GDPR, using appropriate safeguards, such as Standard Contractual Clauses or relying on adequacy decisions where applicable.
7. Retention of Data
We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
8. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Cookies and Similar Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience and analyze traffic. By continuing to use the Site, you consent to the use of cookies unless you disable them through your browser settings.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age.
11. Third-Party Links
The Site may contain links to other websites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing personal information.
12. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request details about the categories and specific pieces of personal data we have collected about you.
- Right to Delete: You may request that we delete your personal data, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal data (we do not sell personal data).
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights under CCPA.
To exercise your CCPA rights, please contact us at [Insert Contact Email].
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted with an updated “Effective Date.” We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: drjackeiwong@gmail.com